:root {
  --bg: #0a0a0a;
  --panel: #131313;
  --panel-2: #191919;
  --border: rgba(255,255,255,0.08);
  --border-bright: rgba(255,255,255,0.16);
  --text: #f2f2f2;
  --text-dim: #9a9a9a;
  --text-faint: #666;
  --accent: #e0342c;
  --accent-bright: #ff4a40;
  --accent-dim: rgba(224,52,44,0.14);
  --accent-ink: #1a0605;
  --good: #35c25a;
  --warn: #d6a531;
  --bad: #e0342c;
  --radius: 10px;
  --radius-sm: 6px;
}
:root[data-business="don"] {
  --accent: #c9a23e;
  --accent-bright: #e8c468;
  --accent-dim: rgba(201,162,62,0.16);
  --accent-ink: #120e04;
}
* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; background: var(--bg); color: var(--text); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Inter, Roboto, sans-serif; }
body { min-height: 100vh; }
a { color: var(--accent-bright); text-decoration: none; }
.hidden { display: none !important; }

/* ── auth screens ─────────────────────────────────────────── */
.auth-wrap { min-height: 100vh; display: grid; place-items: center; padding: 24px; }
.auth-card { width: 100%; max-width: 380px; background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 32px; }
.auth-logo { display: flex; align-items: center; gap: 10px; margin-bottom: 22px; }
.auth-logo .mark { width: 28px; height: 28px; background: var(--accent); border-radius: 4px; flex: none; }
.auth-logo .name { font-weight: 800; letter-spacing: 0.5px; font-size: 16px; }
.auth-logo .sub { font-size: 11px; color: var(--text-dim); letter-spacing: 1.5px; display: block; margin-top: 1px; }
.field { margin-bottom: 14px; }
.field label { display: block; font-size: 12px; color: var(--text-dim); margin-bottom: 6px; }
.field input { width: 100%; background: var(--panel-2); border: 1px solid var(--border); color: var(--text); border-radius: var(--radius-sm); padding: 10px 12px; font-size: 14px; }
.field input:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-dim); }
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; border: 1px solid var(--border); background: var(--panel-2); color: var(--text); border-radius: var(--radius-sm); padding: 9px 14px; font-size: 13px; font-weight: 600; cursor: pointer; }
.btn:hover { border-color: var(--border-bright); }
.btn-primary { background: var(--accent); border-color: var(--accent); color: #fff; }
.btn-primary:hover { background: var(--accent-bright); border-color: var(--accent-bright); }
.btn-block { width: 100%; }
.btn-sm { padding: 5px 10px; font-size: 12px; }
.btn-quiet { background: transparent; }
.btn-danger { color: var(--bad); border-color: rgba(224,52,44,0.35); background: transparent; }
.auth-switch { text-align: center; margin-top: 14px; font-size: 13px; color: var(--text-dim); }
.auth-error { background: rgba(224,52,44,0.12); border: 1px solid rgba(224,52,44,0.3); color: #ff8b83; padding: 10px 12px; border-radius: var(--radius-sm); font-size: 13px; margin-bottom: 14px; }
.auth-wait { text-align: center; }
.auth-wait h2 { margin: 0 0 10px; font-size: 18px; }
.auth-wait p { color: var(--text-dim); font-size: 14px; line-height: 1.6; }

/* ── shell ────────────────────────────────────────────────── */
.shell { display: grid; grid-template-columns: 220px 1fr; min-height: 100vh; }
.sidebar { background: #060606; border-right: 1px solid var(--border); padding: 18px 14px; display: flex; flex-direction: column; }
.side-logo { display: flex; align-items: center; gap: 10px; padding: 6px 6px 20px; }
.side-logo .mark { width: 24px; height: 24px; background: var(--accent); border-radius: 4px; flex: none; }
.side-logo .name { font-weight: 800; letter-spacing: 0.5px; font-size: 14px; line-height: 1.2; }
.side-logo .sub { font-size: 10px; color: var(--text-dim); letter-spacing: 1.5px; display: block; }
.side-section-label { font-size: 10px; letter-spacing: 1.2px; color: var(--text-faint); text-transform: uppercase; margin: 16px 8px 6px; }
.side-nav button { width: 100%; display: flex; align-items: center; gap: 10px; text-align: left; background: transparent; border: none; color: var(--text-dim); padding: 9px 10px; border-radius: var(--radius-sm); font-size: 13.5px; font-weight: 600; cursor: pointer; margin-bottom: 2px; }
.side-nav button:hover { background: var(--panel-2); color: var(--text); }
.side-nav button.active { background: var(--accent-dim); color: var(--accent-bright); }
.side-foot { margin-top: auto; padding-top: 14px; border-top: 1px solid var(--border); font-size: 12px; color: var(--text-dim); }
.side-foot .who { color: var(--text); font-weight: 600; margin-bottom: 2px; }

.main { padding: 20px 26px 40px; overflow-x: hidden; }
.topbar { display: flex; align-items: center; justify-content: space-between; gap: 14px; margin-bottom: 20px; flex-wrap: wrap; }
.topbar h1 { font-size: 19px; margin: 0; }
.topbar-right { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.seg { display: inline-flex; border: 1px solid var(--border); border-radius: var(--radius-sm); overflow: hidden; }
.seg button { border: none; background: var(--panel-2); color: var(--text-dim); padding: 7px 12px; font-size: 12px; font-weight: 700; letter-spacing: 0.4px; cursor: pointer; }
.seg button.active { background: var(--accent); color: #fff; }
.chip-row { display: flex; gap: 6px; flex-wrap: wrap; }
.chip { border: 1px solid var(--border); background: var(--panel-2); color: var(--text-dim); padding: 6px 12px; border-radius: 999px; font-size: 12px; font-weight: 600; cursor: pointer; }
.chip.active { border-color: var(--accent); color: var(--accent-bright); background: var(--accent-dim); }

.stat-row { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 12px; margin-bottom: 22px; }
.stat-card { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 16px; }
.stat-card .num { font-size: 26px; font-weight: 800; }
.stat-card .lbl { font-size: 12px; color: var(--text-dim); margin-top: 2px; }

.panel { background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; }
.panel-head { display: flex; align-items: center; justify-content: space-between; padding: 14px 16px; border-bottom: 1px solid var(--border); gap: 10px; flex-wrap: wrap; }
.search-input { background: var(--panel-2); border: 1px solid var(--border); color: var(--text); border-radius: var(--radius-sm); padding: 8px 12px; font-size: 13px; min-width: 200px; }

table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
th { text-align: left; font-size: 11px; letter-spacing: 0.6px; text-transform: uppercase; color: var(--text-faint); padding: 10px 14px; border-bottom: 1px solid var(--border); white-space: nowrap; }
td { padding: 12px 14px; border-bottom: 1px solid var(--border); vertical-align: middle; }
tr.row:hover { background: rgba(255,255,255,0.02); cursor: pointer; }
.cell-name { font-weight: 700; }
.cell-sub { font-size: 11.5px; color: var(--text-faint); margin-top: 1px; }

.badge { display: inline-block; padding: 3px 9px; border-radius: 5px; font-size: 10.5px; font-weight: 800; letter-spacing: 0.4px; text-transform: uppercase; }
.badge-high { background: rgba(224,52,44,0.16); color: #ff6b62; }
.badge-medium { background: rgba(214,165,49,0.16); color: #e8bd52; }
.badge-low { background: rgba(53,194,90,0.16); color: #5fda80; }
.badge-active { background: rgba(53,194,90,0.14); color: #5fda80; }
.badge-paused { background: rgba(214,165,49,0.14); color: #e8bd52; }
.badge-completed { background: rgba(140,180,214,0.14); color: #8cb4d6; }
.badge-churned { background: rgba(255,255,255,0.08); color: var(--text-dim); }
.badge-nsn { background: rgba(224,52,44,0.14); color: #ff8b83; }
.badge-don { background: rgba(201,162,62,0.16); color: #e8c468; }

.dots { display: inline-flex; gap: 3px; vertical-align: middle; }
.dot { width: 8px; height: 8px; border-radius: 50%; background: rgba(255,255,255,0.12); }
.dot.on { background: var(--good); }
.dot.off-bad { background: var(--bad); }
.pct { font-weight: 800; font-size: 12px; padding: 3px 8px; border-radius: 5px; }
.pct-good { background: rgba(53,194,90,0.14); color: #5fda80; }
.pct-warn { background: rgba(214,165,49,0.14); color: #e8bd52; }
.pct-bad { background: rgba(224,52,44,0.14); color: #ff6b62; }
.pct-none { color: var(--text-faint); font-size: 12px; font-weight: 600; }
.muted { color: var(--text-dim); }
.faint { color: var(--text-faint); font-size: 12px; }

/* ── drawer / modal ───────────────────────────────────────── */
.overlay { position: fixed; inset: 0; background: rgba(0,0,0,0.6); display: flex; justify-content: flex-end; z-index: 50; }
.overlay.center { justify-content: center; align-items: center; }
.drawer { width: 440px; max-width: 100%; height: 100%; background: var(--panel); border-left: 1px solid var(--border); overflow-y: auto; padding: 22px; }
.modal { width: 480px; max-width: calc(100vw - 32px); background: var(--panel); border: 1px solid var(--border); border-radius: var(--radius); padding: 22px; max-height: calc(100vh - 40px); overflow-y: auto; }
.drawer-head, .modal-head { display: flex; align-items: flex-start; justify-content: space-between; margin-bottom: 16px; gap: 10px; }
.drawer-head h2, .modal-head h2 { margin: 0; font-size: 17px; }
.x-close { background: transparent; border: none; color: var(--text-dim); font-size: 18px; cursor: pointer; padding: 2px 6px; }
.stat-mini-row { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; margin: 14px 0; }
.stat-mini { background: var(--panel-2); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 10px; text-align: center; }
.stat-mini .n { font-size: 16px; font-weight: 800; }
.stat-mini .l { font-size: 10px; color: var(--text-dim); margin-top: 2px; }
.activity-item { border-left: 2px solid var(--border); padding: 2px 0 14px 12px; margin-left: 4px; position: relative; }
.activity-item::before { content: ""; position: absolute; left: -5px; top: 4px; width: 8px; height: 8px; border-radius: 50%; background: var(--accent); }
.activity-item .kind { font-size: 10px; text-transform: uppercase; letter-spacing: 0.5px; color: var(--accent-bright); font-weight: 700; }
.activity-item .body { font-size: 13.5px; margin: 3px 0; }
.activity-item .meta { font-size: 11px; color: var(--text-faint); }
textarea.field-textarea { width: 100%; background: var(--panel-2); border: 1px solid var(--border); color: var(--text); border-radius: var(--radius-sm); padding: 10px 12px; font-size: 13.5px; min-height: 70px; resize: vertical; font-family: inherit; }
select.field-select { width: 100%; background: var(--panel-2); border: 1px solid var(--border); color: var(--text); border-radius: var(--radius-sm); padding: 10px 12px; font-size: 13.5px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.btn-group { display: flex; gap: 8px; margin-top: 18px; }

.toast-wrap { position: fixed; bottom: 20px; right: 20px; display: flex; flex-direction: column; gap: 8px; z-index: 100; }
.toast { background: var(--panel-2); border: 1px solid var(--border-bright); color: var(--text); padding: 10px 16px; border-radius: var(--radius-sm); font-size: 13px; box-shadow: 0 8px 24px -8px rgba(0,0,0,0.5); }
.toast.err { border-color: rgba(224,52,44,0.5); color: #ff8b83; }
.toast.ok { border-color: rgba(53,194,90,0.5); color: #5fda80; }

.empty-state { text-align: center; padding: 60px 20px; color: var(--text-dim); }

@media (max-width: 860px) {
  .shell { grid-template-columns: 1fr; }
  .sidebar { flex-direction: row; overflow-x: auto; overscroll-behavior: contain; align-items: center; padding: 10px; }
  .side-logo { padding: 0 10px 0 0; }
  .side-section-label { display: none; }
  .side-nav { display: flex; gap: 4px; }
  .side-nav button { white-space: nowrap; }
  .side-foot { display: none; }
  .drawer { width: 100%; }
  .form-row { grid-template-columns: 1fr; }
  .main { padding: 14px 14px 32px; }
  .topbar { align-items: flex-start; }
  .topbar-right { width: 100%; }
  .search-input { width: 100%; min-width: 0; }
  /* Data tables don't reflow on a phone screen — let each one scroll
     horizontally within its own panel instead of clipping or breaking
     the page layout. */
  table { display: block; overflow-x: auto; -webkit-overflow-scrolling: touch; white-space: nowrap; }
  thead, tbody { display: table; width: 100%; }
}
